Field service
We come to you
When the equipment cannot come off the line, our technicians go to it. Diagnostics, troubleshooting, on-site repair and planned inspection at your facility, across the Permian Basin.
On your site
What a technician can do at your facility
Experienced technicians who work on these valves every day, in the shop and in the field — the same people either way.
Diagnostics and troubleshooting
Some faults only make sense where the equipment is installed. A technician works the problem in place, on the actual process conditions, instead of guessing from a description.
- Fault finding on the installed valve
- Actuator and positioner checks
- What is wrong, and why
On-site repair and maintenance
Where the work can sensibly be done in place, it is. Where it cannot, we say so and arrange for the valve to come back to the shop.
- Repairs that can be done in place
- Adjustment and set up
- A clear call on shop versus site
Planned inspection
A scheduled walk-round of the valves that matter, before the next one surprises you. Most valves give warning long before they stop working.
- Scheduled inspection visits
- Condition noted valve by valve
- What needs attention, and when
Planned inspection
Scheduled beats unscheduled, every time
Valves usually give warning before they fail: slight passing, a rise in operating torque, or a drift away from setpoint. These are the kind of changes a planned visit is there to notice.
A planned inspection gives you a list: which valves are fine, which need attention at the next opportunity, and which should not wait. That is a budget and a shutdown plan rather than an emergency.
Ask about scheduled visits- A valve that is passing slightly is cheaper to fix than one that has cut its seat
- Rising operating torque usually shows up before a stem seizes
- Finding it during a planned visit beats finding it during a shutdown
- Soft goods get replaced on a schedule instead of after a failure
- You get a list of what needs attention, ranked, before you plan the budget
Site or shop
Where the work gets done
Not every repair can be completed on site. Deciding which work belongs where is part of the visit.
Stays on site
- Diagnostics and fault finding
- Adjustment, calibration checks and set up
- Repairs that can be completed in place
- Inspection and condition reporting
Comes to the shop
- Full teardown and internal inspection
- Seat, trim and body work
- Refurbishment that needs the bench
- Anything safer to do off the line
Arranging a visit
What to tell us when you call
The more of this we have in advance, the better prepared the technician arrives, and the less likely a second visit becomes.
Request a site visit- Site location, and how to get on site
- What the equipment is — manufacturer, model, size
- What it is doing, and since when
- Operating conditions: medium, pressure, temperature
- Whether the line can be shut down, and when
- Access and safety requirements, inductions, permits
- The date or window you are working to
- A site contact who will be there on the day
Where we travel
We work out of Odessa, Texas, and cover the Permian Basin. If your site is beyond that area, contact us and we will confirm whether we can attend.
Get a technician out to it
Tell us the site, the equipment and what it is doing, and we will work out the rest with you.